Terms & Conditions
Please find the terms and conditions for The Anaheim Hotel below. If you require more information or assistance booking your stay, contact us and a member of our staff will be happy to assist you.
BOOKING POLICIES:
Overnight Guest Parking: $22 per night first car / $35 per night second car plus tax
Day Parking: starting from $35 per day (rates may vary)
Resort Fee: $7.50 per day plus tax
Crib: Free of charge
Rollaway: $20 per night plus tax
Microwave: $15 per stay plus tax
Pet policies: Daily fee of $50 per pet, per day. This is a non-refundable charge for pets under 40 lbs. Pets weighing more than 40 lbs are not permitted on the property.
This does not apply for persons requiring service animals. Please view our Pet Policies page for more details.
Cancel Policy: until 4 pm, 72 hours from arrival.
Check In: 4:00 p.m.
Check Out: 11:00 a.m.
Room Guarantee: First night deposit by a valid credit card with expiration date. This does not apply for any advance purchase reservations which are non-refundable.
Check in Guarantee: $100 Authorization/ Deposit.
GUARANTEE POLICY:
All reservations require a one-night deposit by a valid credit card with expiration date. Credit cards will be charged for first night’s room and tax upon booking and charges will appear on your statement. Deposit is refundable up until 4 pm, 72 hours from arrival. "Enhance Your Stay" options are pre-charged and non-refundable once purchased.
CANCELLATION POLICY:
Should you wish to modify or cancel your reservation, please notify us at least 72 hours prior to your arrival date, before 4:00PM PST. Cancellations received within 72 hours of your arrival date will be charged in the amount of the first night's room and tax to the credit card on file. Voice messages/e-mails will not be accepted as a suitable form of cancellation for security purposes. To make changes to your reservation or cancel your reservation, contact the reservations department directly at 714-772-5900. In addition, all NO SHOW reservations are subject to a fee in the amount of the first night's room and tax. Should you need to depart early, one night's room and tax will be applied to your hotel bill. This does not apply for any advance purchase reservations which are non-refundable. Also, guests who have not booked directly on our hotel website and instead booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their cancellation policies.